Shipping policy
At NOVERRA™, we ship worldwide and work hard to ensure your order arrives quickly and safely. Please review our shipping terms below.
Estimated Delivery Time
Delivery times begin after processing your order:
United States: 2–9 business days
Other Countries: 10–30 business days
Remote locations may take longer
These are estimated ranges. Customs checks, local carriers, or weather events may cause occasional delays.
Processing Time
Orders are processed within 1–5 business days after payment confirmation.
Once your order ships, you will receive an email with your tracking information.
Tracking Information
All orders include tracking.
If your tracking shows no updates for:
45+ days (USA)
60+ days (International)
Please contact us and we’ll resolve it with a replacement or refund.
Shipping Costs
Shipping costs are calculated at checkout.
Larger or heavier orders may incur additional fees, which will be shown before processing your order.
Important Notes
We are not responsible for delays caused by customs, natural events, or incorrect/incomplete addresses entered at checkout.
Once a package is marked “delivered” by the carrier, we cannot be held liable for lost or stolen items.